Welcome,
NEW PATIENTS
Interested in becoming a patient?
We would love to meet you!
Due to overwhelming interest in the practice and staffing restraints, please allow 5-7 business days for our team to process your form and get in touch.
**Our office typically requires our sick patients to wear a MASK while in the office and we routinely use DIAGNOSTIC tools such as FLU swabs, STREP swabs and COVID swabs.**
The providers that have access for new patients are primarily our
Physician Assistants. Next available appointments typically 4-6 weeks away. Feel free to circle back in a few months
to see if access has changed.
Coming in for your first appointment?
We can't wait to serve you. Get ready for your first appointment by completing your new patient paperwork before you arrive. Our providers need this information to be able to establish your medical plan. Failure to have this prior to your appointment may result in rescheduling this appointment.
Pre-Visit Forms
Please complete these forms prior to your first appointment.
AT OUR PRACTICE:
Making an appointment
We have an “Open Access” Schedule, where approximately 50% of the visit slots are left open for “Same Day” appointments. This allows the office to get patients scheduled for a follow-up visit in the office in a timely fashion, as well as the flexibility to bring patients who feel ill or whose family feels the patient should be seen that day into the office. This type of scheduling has allowed us to best serve patients and meet their needs.
Cancellations and Missed Appointments
In order to maintain open access for our patients it is important that scheduled patients attend their appointments. ‘No Show’ and ‘Late Cancel’ appointments restrict access to our providers for other patients.
All cancellations must be made 24 hours in advance of your scheduled appointment. Failure to do so may result in a charge. Multiple missed appointments may jeopardize your relationship with the practice as our providers cannot provide adequate care to these patients.
Referrals
While many medical conditions can be diagnosed and treated here in our office, sometimes a referral to a specialist is required. Call the office and follow the prompts to leave a message with the pertinent information needed to process this referral. In the atmosphere of managed care, a tremendous number of referrals need to be processed by our office; please allow 1 business day for all referrals.
Forms and letters
Many forms require a current examination prior to being completed. Forms and letters processed outside of appointments require a fee at pickup; please contact the front desk for more information. It is the goal of the physicians and staff to accommodate requests in an accurate and timely manner. Turnaround time may vary based on provider availability. Personal and pertinent information must be completed at time of drop off. Blank forms will not be accepted. Forms are completed for those accounts in good standing. Outstanding balances need to be paid prior to forms being completed.
Patient Financial Responsibility
Please be prepared to pay any co-pays or outstanding balances required by your insurance provider at time of visit. To help facilitate this Central Bucks Family Practice accepts payment in the form of cash, check and credit card for payments including VISA, MASTERCARD, DISCOVER and AMEX. Additionally, payments may be made through our encrypted Payment Portal here.
Insurance
Central Bucks Family Practice providers participate with a wide variety of insurance plans. We strongly encourage our patients to inform themselves on the full costs of their health care and the details of their insurance coverage including copays, deductibles and preventative care plans.
We bill the insurance information provided at the date of service on your behalf. Any updates to insurance company, plans and copays must be communicated to the practice. Claim denials due to changes in or incomplete coverage in plans are the patient's responsibility.
Although we do our best to stay abreast of the insurance changes year to year, we cannot accurately advise patients on the details of their individual insurance plans. We advise patients to call the customer service number listed on their insurance card for details of their coverage.
Emergency Care
If you are having a true medical emergency, please call 911 or go to the nearest Emergency Room. We recognize that you may have an emergent situation arise, and we will do our best to respond to your problem promptly. If the situation is not that severe, but one where you wish contact with your doctor, please telephone and the doctor will be in touch with you either directly or through office personnel giving you instructions.
After-Hours Phone Calls
If you have a true medical emergency dial 911 or go to the nearest Emergency Room.
All medical-related after-hours calls will be forwarded to the answering service, which will contact the Provider on call. The Provider on call will return your call within 15 minutes. There is a Provider on call 7 days a week. If your call with the Provider meets the criteria for Telehealth then your insurance company may assess a copay or deductible.
For office-related phone calls requesting Referrals, Medication Refills or Scheduling/Cancelling Appointments, a message on the appropriate line will be returned the next business day.